Last updated: September 09, 2024
Welcome to GoFloof! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our site at gofloof.com, you agree to comply with and be bound by these Terms. Please read them carefully before using our site or purchasing any of our products.
1. Acceptance of Terms
By visiting GoFloof, creating an account, or purchasing products from us, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you may not use our services or access our site.
2. Changes to Terms
GoFloof reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page. Your continued use of the website following any changes signifies your acceptance of the new Terms.
3. Eligibility
To use GoFloof’s services or make purchases, you must be at least 18 years old or have the permission of a legal guardian. By using our site, you represent that you meet this requirement.
4. Account Creation and Responsibility
When creating an account, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account details and for any activity that occurs under your account. Please notify us immediately of any unauthorized use of your account.
5. Product Information and Pricing
We strive to provide accurate descriptions and images of our products. However, slight variations may occur. All prices are subject to change without notice, and GoFloof reserves the right to modify or discontinue products at any time.
6. Orders and Payment
All orders placed through our site are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion. Payment must be made at the time of purchase, and you agree to provide valid payment information.
Orders are processed once payment is confirmed.
7. Shipping and Delivery
GoFloof ships to various locations, with delivery times dependent on your location. While we strive for timely deliveries, we cannot guarantee shipping dates. Shipping costs, methods, and estimated delivery times will be displayed at checkout.
Please note that GoFloof is not responsible for any delays caused by customs, postal services, or other third-party delivery systems.
8. Returns and Refunds
We want you and your pets to be thrilled with our products! If you’re not satisfied, you may return or exchange items within 15 days of receiving them, provided they are unused and in their original packaging.
Please review our full Return Policy for detailed instructions on how to process a return or exchange.
9. User Conduct
You agree not to use our site or services for any illegal or unauthorized purpose. You also agree not to:
- Violate any laws, regulations, or rights of others;
- Submit false or misleading information;
- Transmit viruses, malware, or any harmful code;
- Attempt to gain unauthorized access to any part of our site or services.
10. Intellectual Property
All content on GoFloof, including but not limited to text, graphics, logos, images, and software, is the property of GoFloof or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
11. Third-Party Links
GoFloof may contain links to third-party websites or services. These links are provided for convenience, and GoFloof does not endorse or control the content on these sites. We are not responsible for any loss or damage arising from your use of any third-party websites.
12. Disclaimer of Warranties
GoFloof provides our website and services on an “as is” and “as available” basis, without any warranties, express or implied. We do not guarantee that our website will be error-free, secure, or uninterrupted.
13. Limitation of Liability
To the fullest extent permitted by law, GoFloof and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. In no event shall our total liability exceed the amount you paid for the product(s) in question.
14. Indemnification
You agree to indemnify and hold GoFloof, its officers, employees, and affiliates harmless from any claims, liabilities, damages, or expenses arising from your use of our website, your breach of these Terms, or any violation of law or the rights of others.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of Romania, without regard to conflict of law principles. Any disputes arising from these Terms or your use of GoFloof shall be resolved in the courts of Romania.
16. Contact Information
If you have any questions about these Terms or need assistance, feel free to contact us at contact@gofloof.com.